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August 21st, 2014

BValue_Aug18_BMany countries around the world require businesses to implement systems and tools, which often includes technology, that meets the needs of all employees. This includes employees who have disabilities or special requirements. Because of this, it has become nearly essential for companies to develop an accessible technology plan for when certain technology needs arise.

What is accessible technology?

Accessible technology, also commonly referred to as assistive technology, is the idea of creating or implementing technology and systems that cater to employees with disabilities. While not every company will have or require accessible technology, it is required by many countries that businesses meet the needs of disabled employees.

To that end, it is a good idea to develop a plan on how to implement accessible technology. To help, here are five steps you could take:

1. Defining your strategy

The accessible technology strategy should be the first thing you develop as it will be the foundation of the overall plan. When looking at your strategy you should define how accessible technology fits into your overall organization plan and how it will fit with your existing strategies.

What you are looking to do is to figure out how this form of technology will fit with existing systems and increase overall operating effectiveness. From here, you can define the overall objectives, budget, and vision for the plan.

2. Identifying requirements

In this step, you should look closely at existing technology in the organization and the needs of your employees. Because each company is different and the needs of employees are different you should be careful to also identify the technology needs of your employees.

When looking at both the needs and existing systems you can work to come up with an overall set of requirements, along with a general priority. For example, will you need to modify existing computers or purchase new ones?

The key idea here is that you need to figure out exactly what you need.

3. Picking the new technology

Once you have identified what changes you need to implement, what new technology you will need, and your budget, you can then begin looking for the best solutions. The most effective way to do this is to work with it experts like us who can help you find and integrate the best technology and changes that will meet your adaptive technology needs.

4. Implementing and training

Once you have defined the changes, and new technology to integrate, you need to implement it. This may include altering physical devices and machines where necessary, and then testing the systems to make sure they are working properly.

It is also be a good idea to train your employees who will be using the systems, and the team who will be managing the systems.

5. Maintaining

As with all tech systems, it is important to realize that the solution you implement will not work forever, and will eventually require maintenance, updating, or even replacing. You should take steps to audit systems on a regular basis to ensure they are still meet the needs of your company and employees.

This can be a time consuming and potentially costly step, especially if you neglect it. We strongly recommend working with a company like ours, who can help manage your solution and ensure that updates and any necessary changes are implemented when they are needed, and that should needs change, systems are subsequently updated to meet the new requirements.

If you are looking to implement accessible technology in your business, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

August 20th, 2014

iPhone_Aug18_BToday, more than ever before, business owners and managers are relying on their iPhone to keep contact information on hand. But depending solely on your iPhone to store vital data has its drawbacks as people move and change their numbers all the time. So here are five essential apps that’ll keep your iPhone’s address book versatile for contact management and recovery.

Five essential apps to boost your iPhone address book’s capabilities:

  1. Contacts+ (Free): This app lets you sort contacts into groups and import personal information from Facebook and LinkedIn. A quick tap lets you jump to a contact’s social networking profile, or even map a live route to their home or office. It also adds birthdays to your contact list.
  2. Sync.ME (Free): Sync.ME brings widgets to your iPhone’s Contacts app, adding a powerful set of tools that let you do everything from capturing business cards by photograph to recording some phone calls. This is particularly helpful when it comes to recalling previous conversations and connecting names with faces.
  3. Cloze (Free): Cloze compiles Twitter updates, Facebook posts, LinkedIn snippets, text messages and emails from each of your contacts, then combines all of it into one master feed, organized by person rather than by time. It automatically figures out who the most important people in your network are and puts their information at the top of the feed.
  4. ABBYY Business Card Reader (USD $5.99): Contrary to today’s digital world, old-school business cards are still an essential. And while transcribing cards into digital data is time consuming, ABBY does exactly that in a flash. Just snap a photo of each card and this scanning system instantly does the translation work, bringing contact information on business cards right into your iPhone’s address book.
  5. iCloud (Free): iCloud is Apple's cloud storage app that everyone with an Apple account has access to. Chances are high that when you first setup your device, you signed up for an Apple account in order to purchase/download apps from iTunes. On your device, open the Settings app and select iCloud. Enable it and login with your Apple account and you should be able to backup important data, including contacts. If you lose your device, or get a new one, simply log into your account again, and your contacts should pop right up.
While iPhone’s address book is a convenient tool for contact management, proofing it with these applications will not only make it more powerful but also more secure, so you won’t have to worry about losing your contact information or missing out on updated information again. Looking to learn more about iPhone and its features? Contact us today and see how we can help.
Published with permission from TechAdvisory.org. Source.

Topic iPhone
August 19th, 2014

Facebook_Aug18_BMost of our News Feeds on Facebook are a constantly changing mesh of links, posts, shares, and likes. If you see something interesting on your News Feed, for example a link to an article, you likely need to click on it right away or you won't be able to find it again with the influx of posts and information. In an effort to remedy this problem, Facebook has introduced the Save feature.

About the Save feature

The idea behind the Save feature is that it allows users to save longer-form content like articles posted on a News Feed. So, if someone has posted a link to an article on your favorite blog and you would like to read it later, you can now save it.

While this feature is similar to various apps like Pocket and Readability, which allow users to save content on the Web to read later, Facebook's version goes a little deeper. In a blog article announcing the feature, the company noted that the Save feature allows users to, "Save items like links, places, movies, TV and music."

Let's say you are at work, and during your break you quickly check Facebook. You come across a post where your friends have shared a link to a restaurant's Facebook Page. If you don't have time to visit the page right at that moment you can save it to view later.

While this feature will prove useful for many users, it is worth noting that when you save content, e.g., an article, you will need to have an Internet connection to access it in the future. Knowing Facebook however, they may integrate a feature like this in the future.

How to save content for later

Facebook has integrated this feature into all versions of Facebook, including the mobile app and browser-based versions. You can save content and links by:
  1. Scrolling through your News Feed until you find an article, link, Place, etc. that you would like to save for later.
  2. Clicking on the downward facing grey arrow at the top-right of the post.
  3. Selecting Save 'content name'. Note: The name will be based on the name of the link in the post.

Accessing your saved content

If you are looking at Facebook in your browser, then you should see a tab called Saved show up in the upper part (the area just below your profile image) of the left-hand vertical bar of the page. For users who access Facebook via the mobile app, press the three horizontal bars at the top-right of the app (located just below the magnifying glass) and you should see a section called Saved under Favorites.

When you click on Saved you should see a new screen open with the content you have saved. It will be divided into different types including:

  • All
  • Links
  • Places
  • Music
  • Books
You can interact with each item by either:
  • Tapping on it - This will open the page, link, or content.
  • Sliding it to the left - This will allow you to archive the content or press More to review, share or Like the content.
If you are looking to learn more about the Save feature, or Facebook in general and how it can be used effectively in your business, contact us today.
Published with permission from TechAdvisory.org. Source.

August 15th, 2014

Virtualization_Aug11_BWhile there are numerous tech systems available to small and medium size businesses, one of the most useful has proven to be virtualization. This movement of physical systems to a virtual counterpart offers many benefits when implemented correctly. Administered poorly however and you could see systems fail. To help avoid this, it is worthwhile being aware of five common ways virtualization fails.

1. Migration is forced before it is ready

One of the biggest reasons virtualization fails is that it is pushed before the company is ready for it. For example, it could be that the IT team is forced to fast-track virtualization, resulting in staff being forced to drop all other tasks and focus on migration.

If you rush, the chances of failure and mistakes always rise. And when it comes to changing systems from physical to virtual, mistakes can be compounded, thus increasing overall migration time and costs.

To avoid this you should take the time to conduct research on solutions available, workloads, applications to the move, and your specific business needs. Once you are across this, you should also take the time to get to know your systems and test them before migration.

2. Trying to implement a management plan after virtualizing systems

Some companies decide to virtualize first, and then try to figure out how to manage systems after migration is complete. This will almost always result in inefficiencies and frustration as the pressure is on not just to learn how to manage but also how to use this solution.

In order to see a more successful virtualization, you should have a management plan in place before you migrate your systems. You should look at how virtual machines will be managed, who will be doing what, as well as what systems you are going to use, and more. One of the best times to develop an overall management plan is when you are in the testing phase, well before actual migration. This will give you an idea of how systems will work in reality and how you can manage them.

3. Virtualization without employee buy-in, or involving employees

We have seen companies implement a virtualization solution without having full buy-in from the employees who will be using and managing the system. What this results in is confusion, resentment, lost efficiency, and, in some extreme situations, sabotage.

In order to successfully introduce a virtualized solution, you should ensure that all employees who will be using the system are not only aware of it but are trained on how to use it and have been given a fair chance to air their opinions. If you can achieve employee buy-in, there is a better chance that the systems will be used more effectively, and employees will be more open to other solutions being implemented.

4. Assuming one solution that works for others will work for you

An easy mistake to make is to only consider solutions successfully implemented by other businesses. The fact is, every business is different, and you should be looking for a solution that meets your specific needs.

If you go with a ready-made solution, or one-size-fits-all solution, it will likely work to some extent. However, there is a good chance that it will not completely meet your needs. This will likely result in either lost efficiency or increased investment in order to get what you need.

We recommend looking for a provider who can meet your virtualization needs with tailor made solutions. This way you will get what you need straightaway and likely not need to invest more in the future.

5. Not managing your virtual solution after implementation

Unlike some tech solutions, virtualization is not really a 'set it and forget it' type of solution. You will need to manage it from the start if you want to be able to get the most out of your systems. This includes ensuring resources are being allocated properly; machines are created and shut down properly; apps and systems are updated; and more.

While virtualized solutions do require less management than their physical counterparts, they still require some management and you will need people to help you do that. One of the best solutions is to work with an IT partner like us who can help manage your systems and ensure that they are working efficiently.

In fact, we offer a wide variety of virtualization solutions. By working with us, we can help take some of the virtualization load off and allow you to focus on running your business. If you would like to learn more, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

August 14th, 2014

Data is an integral component to any business. Without it we would not be able to make decisions, develop marketing campaigns, or even operate. The issue many businesses face however is that the amount of data they generate and capture is increasing exponentially and it can be a challenge to collect and leverage it. One solution is to integrate a data warehouse, but how do you know if your business needs one?

What is a data warehouse?

A data warehouse is a system used by companies for data analysis and reporting. The main purpose of the data warehouse is to integrate, or bring together, data from a number of different sources into one centralized location. The vast majority of the data they store is current or historical data that is used to create reports or reveal trends.

Possibly the biggest benefit of a data warehouse is that it can pull data from different sources e.g., marketing, sales, finance, etc. and use this different data to formulate detailed reports on demand. Essentially, a data warehouse cuts down the time required to find and analyze important data.

While not every business will need one right this minute, a solid data warehouse could help make operations easier and more efficient, especially when compared with other data storage solutions. That being said, it can be tough to figure out if you actually need one. In order to help, we have come up with five signs that show your business is ready to implement a data warehouse.

1. Heavy reliance on spreadsheets

Regardless of business size, the spreadsheet is among the most important business tools out there. Used by pretty much every department in a company, they can be a great way of tracking data. The problem many business owners run across however is that spreadsheets can grow to immense sizes and can become unwieldy.

Combine this with the fact that each department has spreadsheets that you will likely need to pull data from in order to generate a report. If this is the case, you are creating manual reports, which can take a lot of your time.

If you are struggling to find the data you need because it is spread out across different sheets, in different departments, then it may be time to implement a data warehouse.

2. Data is overwhelming your spreadsheets

Spreadsheets are designed to operate with a set amount of data (rows and columns). Reach, or exceed this limit, and you will find that the file becomes sluggish or will downright prevent you adding more data.

While it can take a while to get to this point, companies will reach it if they keep adding to their data. At this point you will see a drop in productivity and overall effectiveness in how you use your data. Therefore, a data warehouse that can combine data from different sheets may be a great solution.

3. You spend too much time waiting

If you set out to develop a report, only to find out that you need to wait for colleagues to provide the information on their spreadsheets, or to analyze their data, you could find yourself waiting for a longer than expected time.

This makes you highly ineffective and can be downright frustrating, especially if employees are too busy or just can't provide the information needed. Implementing a data warehouse can help centralize data and make it available to all team members more effectively. This cuts down the time spent actually having to track it down and communicating with colleagues.

4. Discrepancies in data and reports

Have you noticed that when team leaders or members in different departments create reports that the data or findings are different from yours, or other reports? Not only is this frustrating, it is also time consuming to sort out and could lead to costly mistakes.

This can be amplified if some departments have data sources that they don't share with other teams, as this can throw doubt into the solidity of your data and other reports. If you have reached this point, and realize that there are discrepancies in your data, it may be time to look into a data warehouse which can help sort out problems while ensuring mistakes like duplicate data are eliminated.

5. Too much time spent generating reports

Ideally, we should be able to generate a report using existing data almost instantly, or with as few clicks as possible. If you find that when generating a report you have to keep going to different sources to check if the data is updated, or to keep manually updating other sources, you could quickly see the amount of time needed to develop a report grow.

Because data warehouses consolidate data, you only have to turn to one source for data. Combine with the fact that many data warehouses can be set up to automatically update if source data is updated or changed, and you can guarantee that the data you are using is always correct.

Looking to learn more about data warehouses, or about the different data solutions we offer? Contact us today.

Published with permission from TechAdvisory.org. Source.

August 14th, 2014

iPad_Aug11_BThe iPad has become one of the most favorite devices of business owners and managers the world over. While the usability and mobility of these devices is almost unparalleled, there are some common issues that crop up. One of the biggest, is that it can be somewhat confusing to keep track of all the apps you've installed. If you have come across this issue, here are three ways you can find your apps.

1. Finding installed apps via Settings

While there is no set section of the iPad's Settings that allows you to view installed apps, you can actually view installed apps by looking at the Usage section. This section tells users how much storage space installed apps are using, therefore giving you a list of installed apps.

You can access the Usage section of Settings by:

  1. Opening the Settings panel on your iPad.
  2. Tapping on General.
  3. Selecting Usage.
This will list the apps you have installed, organized by how much hard drive space they are using. What's great about this method is that you can not only see the apps you have installed but also see if there are apps you aren't using, or apps that are taking up valuable space. You can also select apps to learn more about how much memory they are using and even uninstall an app should you not need it anymore.

2. Finding installed apps via Spotlight

If you have iOS 7 on your iPad you can view all installed apps via the Spotlight feature. Spotlight allows you to search your iPad for files, folders, apps, and more, and can be accessed by swiping down from the top of the screen when looking at the Home screen.

You can see what apps you have installed using Spotlight by:

  1. Opening Spotlight by sliding down from the top of your iPad's screen.
  2. Tapping on the blank spot beside the magnifying glass.
  3. Typing "." (period/full stop) without the quotations.
You should see a list of your installed apps come up, though there is no apparent way they are organized. If you tap on an app name, it will open.

3. Finding installed apps via iTunes

The other way you can find out the apps you have installed is via iTunes. You can do this by:
  1. Plugging your iPad into your computer via the cord that came with the device.
  2. Opening iTunes, if it doesn't open automatically when you connect it.
  3. Clicking on the device's name under Devices.
  4. Selecting Apps.
You will be able to search for apps, or you should see a full list of installed apps. The great thing about this feature is that if you search for apps, you should see where they are on your device's screen. From there you can move the apps around, or even delete them.

If you are looking to learn more about using the iPad, please contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic iPad
August 13th, 2014

AndroidTablet_Aug11_BAndroid is steadily gaining popularity with business users around the world. One issue many holdouts have with the system however is that it's often too open to be completely managed by the office, or it's too open to ensure security. In an effort to increase usability for businesses, Google has announced a new feature - Google Work - which will have a number of work-specific features.

What exactly is Android Work?

Android Work is a program that is being developed by Google that will be introduced in the next version of Android - Android L. Because of the overall open and somewhat fragmented nature of Android, many businesses have been struggling to manage devices. In an effort to attract business customers, device manufactures have come up with their own business-centric suite of features that boost device security and manageability.

While there are a number of options out there, Samsung has had the most success with KNOX. This is essentially a secure version of Android that can be managed by businesses. With devices running KNOX, administrators can separate personal and work features, as well as manage and secure business apps and content on a user's device.

The best way to think of this program is that it enables a completely separate business profile, that can be managed by a company, on a personal device. Users with a system like this will be able to separate work and personal apps, content, and data, but still be able to use the same device. This is what mobile experts refer to as containerization - business apps and data are essentially stored in a container that is kept within the overall Android system.

Google found this idea of being able to separate personal lives and work on the same device to be something worth investing in, and have subsequently developed Android Work based on the KNOX platform. This will allow all Android users, not just users with Samsung devices, to take advantage of this program.

When launched there will be a number of key business oriented features beyond just the KNOX support. Here are two of the most talked about.

Seamless transition between personal and work data

Containerization is usually referred to as creating a separate system on one device, kind of like having a work and personal profile on your computer. While this is great, it can be annoying to switch between profiles on your device. So, Google has decided to modify the way containers work, making them more seamless.

With Android Work, IT will be able to install and manage apps on a user's device - they have to agree to this of course. Only, these apps will appear on the device beside personal apps and will be useable just like any other app. In the background however, the Android Work managed apps will sit in their own container. This container will apply heavy encryption to related data going in and out of the device, and restrict what users can do with the app (based on whatever rules the IT admin has set).

The key here is that while the apps and security are separate, the user will not notice any major difference and will be able to interact with both personal and business apps from the same profile. They will be able to tell the difference between work and personal apps as apps installed, managed or related to Android Work will have an identifying badge on the icon.

Easier deploying and managing of apps

With Android Work, IT admins or managers will be able to bulk purchase apps from the Google Play store and have them automatically installed on user's devices. If you use separate apps, or have developed apps for use in-house, you will also be able to push these to devices.

Beyond that, there will be admin panels that can push updates to apps on all devices, or even bulk manage existing apps. While the user will see no real difference, the apps in the Work container are managed by the administrator, not the user.

Will Work be useful?

Many business owners have been asking this question over the past few months, and the answer really depends on how you use devices in the office. If you support BYOD (Bring Your Own Device), you will be able to easily manage the apps, data, and security of just the business related apps, while still allowing personal apps and data to be installed on the same device.

Companies who provide their employees with mobile phones or tablets will also find Android Work useful as it will enable easier management and enhanced security across a variety of Android devices.

When will Android Work be available?

As of now, Android Work is still in development, but Google has noted that it will be released as a feature of the next version of Android, which is slated to be released this fall.

If you are looking to learn more about Android Work, or how to manage Android devices, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

August 6th, 2014

BCP_Aug05_BMost IT experts will agree that in order for a business to survive, they need some sort of recovery or continuity plan in place. Regardless of the type of plan, or systems integrated, all systems need to have a back up mechanism. In the last article, we took a look at four tips to help improve your data backups, and continue this article with the final four.

5. Automate your backup

It can be tough to actually remember to back up your files, especially if your business is busy. Therefore, you could look into an automated backup solution. At the very least, you should set a schedule as to when backups are conducted and set what is being backed up. While this isn't a full automation, a schedule will help.

If you are using solutions like the cloud or NAS (Network Attached Storage), you can usually automate the process by selecting which files and folders to back up and when. The software that powers these solutions will then do this automatically.

Ideally, your backups should be carried out automatically to ensure your data is available should you need it. But you should check periodically to ensure that your data is actually being backed up. This is especially true if you are backing up other systems, as there have been cases where employees have become frustrated by the backup process and simply turned it off. The business owner, thinking their data was being backed up would be in for a bit of a shock when systems crashed, if this was the case.

6. Back up your backups

Redundancy of your backups is just as important as actually backing up your data. You should keep a backup of your backup in case something happens to your original backup. While this doesn't have to be carried out as often as the 'normal' backup, this should be done on a regular basis.

In order to really ensure backup redundancy we recommend that if your main backup is kept on-site, then the secondary backup should be on another storage medium that is kept off-site.

7. Don't forget data stored on non-physical drives

What we are referring to here is the data stored on different services like your email, social media, and non-physical locations. This is especially true if you say have you own servers. It's highly likely that there is data stored on these services as well, and should they go down and you haven't kept a backup, you may lose important information.

Essentially, think about critical data that is used in the company, but isn't physically kept on computers. It may feel like this is going a step too far with backups, especially for businesses who use email services like Exchange and Gmail. However, while the chances of these systems going down are incredibly rare, it could still happen. Therefore, you should conduct a monthly to bi-yearly backup just to ensure that data is there somewhere should something happen.

8. Test your backups

Finally, it is beneficial to actually test your backups from time-to-time to ensure that they are not only working but the data is actually recoverable. If you do a trial run on recovering your data, you can get a good idea of how long it will take to retrieve this information when you actually need to recover it. You can then take steps to optimize this and let the relevant people know.

Also, testing is a good way to discover any problems, e.g., if someone has disabled backups, or one solution isn't working. This will ensure that your data is there when you need it.

If you are looking to integrate a data backup solution, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

July 31st, 2014

WindowsPhone_July28_BA popular mobile trend that is evolving is the idea of your phone becoming even more of an extension of the person. In other words, developers are trying to make the smartphone even more useful to our everyday lives. One way they are doing this is by creating personal assistant apps. Google has Google Now, Apple has Siri, and now Microsoft has come up with their own PA app - Cortana.

What is Cortana?

If you're a video game aficionado then you will likely know that Cortana is the Artificial Intelligence character from the immensely popular Halo series. In early 2014, Microsoft announced that they were working on a personal assistant program for the mobile version of Windows 8.1 and Cortana was created.

The idea behind Cortana is that you use it as your personal assistant. When you want to know the answer to a query, simply ask and your ever-helpful PA will find the answer for you. As you use your phone and interact with the app, it will learn what you like and your interests and keep you informed about these preferences. You can even use it to place calls, check-out the weather, set reminders, and more.

The Cortana personal assistant has been released for all US users of devices running Windows 8.1 and worldwide users should be getting it by early 2015.

On a side note: One interesting tie-in with the app is that the voice of the Cortana app on your Windows 8.1 device is actually the same voice as Cortana from Halo! We guess that this is Microsoft's way of telling us that the Cortana app is much like the full-on Artificial Intelligence from Halo.

How to use Cortana

Before you start using Cortana, you should first enable it. This can be done by:
  1. Swiping to the left on your phone to open the app drawer and selecting Settings.
  2. Swiping over to Applications.
  3. Selecting Cortana.
  4. Sliding the bar at the top of the screen from Off to On.
Once you enable Cortana, you should see a tile placed on your home screen. Tapping the tile will open the app, or you can press and hold the Search button at the bottom right of your device. When the app is open, simply press the microphone icon at the bottom to interact with your device.

You can tailor the information and interests Cortana has access to by pressing the Notebook button at the top-right side of the app. Once you have set a few interests and have used the app for a short while you should start to notice more relevant information being displayed.

Recent updates

Microsoft has noted that they will be releasing updates to Cortana every few weeks and some of the latest include features that make the app much more useful. The latest big update announced two new features:
  • Nearby places - Cortana will now recommend places to go to nearby. Using data from apps like FourSquare, you will now be able to discover the best places nearby that are new, popular or have lots of buzz.
  • Local apps - If you enable this, you will get suggestions for apps that are relevant to your location. For example, if you go to Seattle you will get a list of recommended apps like maps, transit, etc.
These new features should be available now. To ensure that they are:
  1. Open Cortana.
  2. Tap on Menu (three bars at the top-right).
  3. Select Interests followed by Discover.
Looking to learn more about using Cortana or the Windows Phone in your office? Contact us today.
Published with permission from TechAdvisory.org. Source.

July 31st, 2014

AndroidPhone_July28_BIf you have ever bought a phone on contract from a wireless provider, especially an Android phone, you likely have noticed a few carrier related apps that came preinstalled on your device. These apps, commonly referred to as bloatware, can be annoying and many users simply don't use them. The problem is, if you have ever tried to uninstall them, you may have found that you were unable to. Luckily, there is something you can do about this.

Bloatware defined

Read Android themed blogs and you will eventually come across this term. When it is used to refer to mobile phones, bloatware is software that has been installed by carriers or device manufacturers. These apps are generally useless, unwanted, or are value-added apps - meaning apps which you need to pay extra for in order to use e.g., a music service run by your carrier.

The kicker with bloatware is that you don't get a choice as to whether or not it is installed on your phone. The reason for this is because carriers and manufacturers install the apps before you purchase the phone. Many carriers have contracts with manufacturers to actually install the software before the device leaves the factory.

Is bloatware bad?

Mobile bloatware often gets a bad rap, especially because much of it is unwanted by users. That doesn't mean the apps are 'bad', or malicious. In fact, some users do actually use the software that comes installed by mobile carriers. The issue many have is that they have had no say in the matter and as a result feel forced into using certain apps, when they would rather be using something else, or would never have downloaded these apps in the first place.

In short, the vast majority of bloatware is not overly useful but it is by no means malicious. It's really more of an annoyance to many users.

Can I get rid of bloatware?

The short answer to this question is: No, you usually can't get rid of bloatware. Some of it can be uninstalled, but most of the apps installed by the carrier or manufacturer aren't able to be deleted.

That being said, there are two options you can consider:

1. Disable bloatware on your device

While you usually can't uninstall bloatware, phones running Android 4.X and newer do have the option of disabling it.
  1. Open your device's Settings panel. This is usually done by sliding down from the top of the screen and selecting the person icon with five squares followed by Settings.
  2. Tap on Apps and swiping right so All is highlighted at the top.
  3. Scroll to the app you would like to disable and tap on it.
  4. Press Disable.
  5. Tap Ok in the warning that opens.
  6. Once you do this, the app will be removed from the home screen and will no longer run in the background.

2. Purchase devices without bloatware

If you are currently looking for a new device, or are looking to upgrade your current phone, an option would be to purchase a device that doesn't have bloatware. For example, most phones you purchase separately from your carrier won't have carrier specific bloatware. Take for example Nexus devices. These phones, when bought outright, only have stock Google apps like Calendar, Gmail, Chrome, and Google Play store installed. Of course, if you buy the device from your carrier, there is a good chance it will have the apps on them. So it is best to look at the big-box stores or retailers.

If you are unsure as to whether the device you are looking at has bloatware installed, try asking the salesperson or looking at online reviews. As a general rule of thumb: If you buy the device from a carrier, or on a contract, the device will have some bloatware on it - most carriers have a stipulation on the agreement you sign giving them permission to install it, or noting that it is installed. When you sign the contract you thereby agree to have the apps on your device.

The major downside to buying devices like this for some users is that you have to pay full price for the device. For some this is worth it, while others are ok with the odd bit of bloatware if they get to pay less for their device.

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Published with permission from TechAdvisory.org. Source.