Blog

February 13th, 2014

WindowsPhone_Feb10_BMobile operating systems have evolved into a more useful and versatile technology these past couple of years. With the release of Windows Phone 8 in 2012, the competition became even tighter with other OS providers, as Microsoft aimed to offer users a one-of-a-kind mobile experience. Now, nearly 18 months on, the mobile platform is finding its groove with some great features.

Windows Phone 8 has many worthwhile features and here are a few of the most instrumental new features.

Data Sense

If you haven’t subscribed to an unlimited data plan, perhaps you should be looking for ways to monitor and reduce the mobile data you’re using. Well, in this case, Data Sense can be a really useful Windows Phone 8 app because it helps you monitor your mobile data usage and explore a variety of efficient ways to use the data you have.

Data Sense compresses every single website you are opening, to minimize the data your smartphone is consuming. On top of it all, it provides an alarm feature called Live Tile that gives you a status update of the amount of data you’ve consumed, and alerts you when it's near the preset limit.

Kid’s Corner

The Kid’s Corner is a special feature in Windows Phone 8 that allows parents and guardians to have total control over a phone. This app effectively manages the functionality of the apps that are accessible to children. Parents can configure the applications, music, or movies their child can access through the Windows Phone. Everything else that is not configured is protected by the PIN and Lock screen.

With this feature, parents can minimize accidental misuse and access to restricted content. However, this is not limited to children only, but to other people who want to use your phone as well. This feature app secures your smartphone, bringing you greater peace of mind.

FM Radio

Well, FM radio may not seem like the most innovative and groundbreaking feature in the smartphone era. But unlike its predecessors, FM Radio doesn’t require a data connection, and won’t eat up much of your battery life.

If you want to use this feature you need to have a headset - headphones - plugged into your device. Simply go to Music + Videos, click Collection, select the station number, and start listening to your favorite radio stations. Just make sure to buy a smartphone that has an FM radio on it, because not all WP8-based smartphones offer this feature.

The camera

WP8’s new camera feature has better support for high-resolution displays. Also, the update to WP8 includes several tweaks that will surely please photo enthusiasts, allowing them to take not only better pictures, but also edit and share these more easily.

The Windows Phone 8 is a highly customizable and sophisticated operating system, especially for businesses who use Microsoft's products in the office. If you would like to learn more about Windows Phone 8, Contact us today for more information.

Published with permission from TechAdvisory.org. Source.

February 12th, 2014

SocialMedia_Feb10_BModern marketing is made up of a number of increasingly complex functions and systems, with one of the most important elements being social media. There are a number of platforms available to businesses and a popular one is microblog Twitter. While Twitter is fairly easy to use, there is actually a really common mistake that many users make which can harm the reach of their posts.

Social media is an always evolving idea, so what works one day won't necessarily work in the near or foreseeable future. Combine this with the various changes and features of the different social media platforms and it is nearly impossible to master every service.

When it comes to Twitter, one of the most popular features is using @username to bring the tweet to the attention of the user and to tweet about them. When you do this you and the person will be able to see it, along with people who follow that person.

What is the #1 mistake Twitter users make?

The problem is, many people put the @username at the beginning of the tweet. What this does, as we stated above, is only make the tweet visible on your feed, to the user and their followers. Why is this a problem? Well, it comes from how most businesses use Twitter. They use it to share content, e.g., a blog article or a video, etc.; to essentially tweet about the person, not at them. You see this in many tweets, for example, "@microsoft's new blog is great. Read it!"

While you want to share the content with people other than those who created it, putting @user at the front of your tweet actually limits the audience to the person who created the content and their followers - in other words the opposite of what you intend, unless Microsoft is your target audience of course!

How do you avoid mistake tweets?

If you are looking to tweet about someone or the content that user has created, using the @user is still a good idea because it will bring to the content-creator's attention that you are sharing their content. This is a great way to form relationships and even have these individuals and businesses share your content. In turn, this can help increase the potential of your content being seen by a wider audience.

For many tweets it makes sense to put the @username first as it helps make the overall tweet easier to read. The problem is, this will also limit your audience. So, for those who want to have their cake and eat it too, so to speak, add a period before @username e.g.," .@microsoft's new blog post is great. Read it!".

What this does is ensure that the tweet isn't addressed only to the user, but can be seen by everyone.

Looking to learn more about utilizing Twitter or any other social media as a part of your marketing strategy? We have a lot to tweet about and can help you tweet too.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
February 6th, 2014

iPhone_Feb03_BThrough iPhone apps, you can dramatically enhance the usage of your mobile device. You’re able to record video clips, share files seamlessly with other devices, and even create to-do lists to help organize your day-to-day priorities. The iPhone is an especially powerful tool when it comes to increasing your productivity, especially when you install apps.

1. Apple Pages

Word processing apps are considered as a necessity nowadays, especially if you are away from the office on a regular basis. For $9.99, Apple Pages is perhaps the least expensive word processing app out there.

Like any other word processing software, this app lets you edit, format, update, and share your word documents easily across a multitude of Apple devices using iCloud. With Apple Pages, you can definitely save time in making and sharing documents.

2. Evernote

Evernote has become a favorite because of its capability to capture and store information in a very efficient manner.

Evernote allows you to take and save videos, images, websites, ideas, and just about anything you want to capture in the Web. Anything you capture is immediately synced to your other devices, so all your data is organized in a single location for easy viewing and retrieval.

What makes Evernote so popular is the fact that it can be downloaded for free from the App Store. You can also sign up for the business version that has extra collaboration features, along with extra features and enhanced functionality.

3. Dropbox

Ever dreamed of an online-storage platform where you can store and retrieve your files wherever and whenever you want? If so, then Dropbox is the perfect solution.

Dropbox lets you access and share files from other devices from your iPhone. This app is a great storage app because it lets you access your files even without an Internet connection. For many business owners, there is no need to carry a bulky external hard-drive because Dropbox gives at least 5GB free space for new users.

4. Wunderlist

Remembering a long list of things to do in a day can be rather annoying and stressful. Fortunately, there is Wunderlist, a project planning app that makes planning and listing more fun. It is actually a free cloud-sync task manager that allows you to organize your ideas and share them easily across different platforms.

You can list all the things you need to do for the next day and for the upcoming days or weeks. This app can definitely help by reminding you of the things you need to accomplish in a specific timeframe.

5. OmniFocus 2

This is a standalone app for your iPhone. OmniFocus 2 includes nifty features like voice notes and picture attachments, diagram making, and task searchability. The ‘forecast’ option lets you take a look at your daily and weekly tasks ahead at a glance. Productivity nerds will definitely like this app for the fact that the beauty of its interface matches its brains.

While it is a tad bit expensive at $19.99, it is probably the only task manager you need. With an easy to use interface and powerful features, it can do almost everything except run your business!

6. Bento

If you are on the lookout for an all-around organizational app for your business, check out Bento. This app offers 25 different database templates designed to fit many subjects, including event planning, project planning, and contact organizing. All the templates can be tweaked to your own liking.

Bento allows you to keep track of all of the things going on with your life. Everything in this app can be synced with other devices so that tracking progress in your daily tasks can be easily accessible.

If you’re looking to increase your productivity, then these iPhone apps will surely be a game changer for you. Not only will you be able to better organize your business and workflow more easily, you can also use these in organizing your personal activities.

Not what you’re looking for?

If you’re looking for more apps to help you with your business needs, then give us a call and we’ll give you a helping hand to find all the help you need.
Published with permission from TechAdvisory.org. Source.

Topic iPhone
February 4th, 2014

Facebook_Feb03_BThe most popular social media service has got to be Facebook. There are many reasons businesses launch Facebook profiles, from connecting with their customers to harnessing the copious amount of data available for marketing purposes. Possibly the most popular reason is Facebook's various advertising services. Recently, Facebook announced that they will be terminating their sponsored posts feature. Many business users are now asking how this will affect them.

What is, or was, sponsored stories?

Sponsored stories is an advertising feature on Facebook that allows businesses to capitalize on word-of-mouth recommendations. The way it works is that it allows businesses to essentially promote user activity to that user's friends.

Say you own a coffee shop and have allowed users to check in on Facebook when they visit your store. When a user checks in, their friends will sometimes see this on their News Feeds. However, a check-in may be missed because of the sheer amount of content shown on our News Feeds.

With sponsored stories you can pay to promote, or sponsor, these check-ins, or other interactions with your company's Facebook profile. When you do this, the post or story will show up higher on user News Feeds or in the bar to the right of the News Feed. These posts will say Sponsored on them and will tell the user that their friends have liked the content, or interacted with the business e.g., checked in.

The problem with sponsored stories

While this is a great feature for businesses - they have a higher chance of their name and content being seen by users - it hasn't been so popular with many users. Many users don't mind seeing ads for things they have just looked at, but to have Facebook tell other users about it without their consent has created some criticism.

In fact, in 2011 Facebook was hit with a class action lawsuit over misuse of user data directly related to sponsored stories. In the summer of last year, it was ruled that Facebook had been violating user privacy and was fined $20 million. Largely because of this, the company implemented the ability to opt out of sponsored stories. It is estimated that this has cost the company around $100 million in lost revenue, which is highly likely the real reason why the company has decided to drop sponsored stories as of April 9, 2014.

What does this mean for my business?

The news that Facebook is removing a potentially valuable advertising feature could cause some business users to worry, especially those who have benefited from this feature before. This change, along with the recent lawsuit that highlighted how Facebook uses data, doesn't mean that the company will stop collecting data and showing ads to users. Instead, users will no longer see names of friends attached.

For your business this means that you will still be able to advertise, and your content and even ads will still continue to show up on News Feeds, only they will lack other contact information usually seen at the top of sponsored posts.

There are also a number of other options available, including promoting posts and content on yours and other people's News Feeds. Another option involves using the teo Custom Audiences features. These two features allow you to create an ad that can be sent to existing mailing lists or a market that is most likely to respond positively to the content. For businesses that don't have mailing lists or a target market in mind, Facebook also offers Lookalike Audiences which can help you find potential audiences based on your current connections.

In fact, both of these features are currently used by many Facebook users to set up sponsored posts. Now, the main difference will be that the word-of-mouth style of sponsored posts will be gone and will only appear in the right-hand sidebar of user News Feeds.

If you are looking to learn more about using Facebook with your business, contact us today to learn more.

Published with permission from TechAdvisory.org. Source.

January 31st, 2014

Virtualization_Jan27_BOne of the more common trends among small to medium businesses is the moving of physical systems to a virtual environment. This concept, commonly referred to as virtualization, will continue to be a draw for businesses for the immediate future and beyond. As with traditional systems however, businesses will still need to back up their virtualized data, which is a process many may not be considering or doing.

About data virtualization

Data virtualization is an approach to data management that takes data stored on local computers and moves it to another location, usually a server. This can provide multiple long-term benefits to businesses, some of which include integration of various types of data, minimizing data replication, and reducing physical data movement across different locations, as well as delivering sets of data to consumers in real-time.

As with every other type of data you will need to consider backing up your data. This can be a bit tougher with virtualized data. While our services do make things easier, there are still backup obstacles you should be aware of. In this guide, we highlight the three challenges and hurdles in backing up your virtualized data.

Overwhelming rapid file growth

It used to be that businesses had to worry about servers containing million of files. Now, they are warned about potentially billions of existing files. It is almost impossible to back up servers with so many files through the traditional method of copying one file at a time, as is common in legacy backup systems. The thing is, the number of files to back up is only going to grow.

You should take steps to ensure that your backup solution can handle the file growth your business will face. While a virtual solution may be working now, it is a good idea to check with your IT partner to ensure their systems are scalable.

Rapid server growth

Virtualization of networks, storage, and servers brings flexibility to the small businesses and data centers. The advent of virtualization has lead to the development of an 'app mentality' among many users and business owners. It’s safe to think that so many things you have in the world are now apps, with many being delivered through a virtual machine.

What this means for businesses is an increasing number of virtual servers that are needed to host your virtual solutions. Therefore, it is crucial to protect these virtual machines and the servers that host them because they are quickly becoming the most essential tool your business relies on. If your business is growing, your current virtual machines are likely backed up, but as you add more servers you will need to ensure that these are also backed up.

Very high user expectations

Needless to say, users have high expectations caused by misunderstandings about technology, and virtualization in particular. Users expect their IT partners to have emerging issues resolved in an instant or as quickly as possible.

While backup speeds are increasing year-on-year, it still takes time to copy data files from the backup servers, especially when the quantity of files to copy can be over a billion. It is worthwhile talking with your IT partner about backup and recovery times so you can better know what to expect when you do need to recover virtual systems.

If you have anything to share about data virtualization or virtualization in general, let your voice be heard using the comment section below.

Published with permission from TechAdvisory.org. Source.

January 30th, 2014

iPad_Jan27_BApple has a wide variety of products that cater to an equally wide array of users. Many business users have taken to the iPad like a duck to water. This highly portable device allows users to connect with the office and do work while on the go. One of the newest iPads, the iPad Air, is also proving to be extremely popular, yet there are a number of tips and tricks you may not yet know about.

About the iPad Air

The iPad Air is a thinner, lighter and more powerful iPad which comes with a 64-bit A7 chip, the latest processor Apple offers. But with the overhaul of its hardware and design, what new tricks does Apple have in store for its users?

Here are seven of the most incredible iPad Air features:

There is more to triple-click

With every iPad Air, you can still use a single click that will lead you back to the homescreen, and a double-click that will let you view the apps running on your device. Unlike its predecessors though, the new iPad Air comes with a triple-click feature.

But, what does this new triple-clicking feature offer?

When you triple-click the device’s home button, you get to choose any of these six functional options:

  1. Off
  2. Toggle Voiceover
  3. Toggle White on Black
  4. Toggle Zoom
  5. Toggle Assistive Touch
  6. Ask

Self-destruct your iPad Air

This doesn’t mean blowing up your expensive Apple device. What we're trying to say is that if your iPad gets lost, you can protect all the files and data stored on its system.

To enjoy this new feature, you will need to sign up with iCloud. As soon as you have done so, all of your data will be far more secure. If your iPad somehow gets lost you can remotely wipe-out all the data stored on your iPad Air using your iCloud account. This can be done by going to the iCloud website and logging in. You can then manage your device from there, and remotely wipe it if needs be.

Two keyboards are better than one

While most iPad users are already familiar with this feature, we still think it is worth mentioning. The iPad Air is basically a 9-inch tablet display. As such, typing on this device using your two thumbs with a single keyboard can become rather difficult for even the most dexterous.

When you split the keyboards you get a slightly different keyboard style that allows you to type on your iPad device in a more comfortable fashion. You can split your keyboard by opening any app that brings up the keyboard e.g., an email message, and pressing the keyboard button at the bottom of the keyboard. Selecting Split will break apart your keyboard.

Furthermore, you have the option to shrink down or move the keyboard slightly upwards. With iPad Air, typing using both thumbs has been made much more possible.

Isn't that great?

Yes, but it does not end there. Some iOS tweakers have discovered that when you split the keyboards you can actually type the letter that comes to either the left or right of where it is split. For example, the keyboard is split with the letters T, G, V being on the left and Y, H, B on the right. When you tap the empty space beside T, for instance, the letter Y will appear automatically.

Instant dictionary

Have you ever found yourself opening the Dictionary app because you don’t know the meaning of some words? We've all done this at least once and it definitely is time-consuming.

So, the next time you need to look up a word, take advantage of iPad Air’s Define option. In order to do this, tap and hold a word to select it, and then tap on Define Options. A speech balloon will appear containing the definition of the highlighted word.

In-app purchase solution

If you are sharing an iPad Air with the office, you probably don't want people to be able to purchase something while using an app. You can avoid this problem by following these simple steps:
  1. Open the Settings icon.
  2. Click General.
  3. Disable the option for automatic downloads and updates.

Ending a sentence with a bang

The new iPad Air allows users to be more efficient than ever. To those who frequently type using the iPad, you can easily end sentences by double tapping the spacebar. A double tap will add a period to finish a sentence, before you carry on typing the next sentence.

Keyboard coding

The term is actually keyboard shortcuts. It is now possible to use keyboard shortcuts for phrases that you always use. This trick can definitely save you a great deal of time, and here's how:
  1. Open the Settings icon.
  2. Go to General.
  3. Click Keyboard.
  4. Select Add New Shortcut and start defining your own shortcuts.
If you’re hoping to know more about iPad Air do give us a call. We’d love to help you with it.
Published with permission from TechAdvisory.org. Source.

Topic iPad
January 29th, 2014

AndroidTablet_Jan27_BAndroid is one of the most popular mobile systems available, with an increasing number of business users relying on Android devices, including tablets. There is a wide variety of Android tablets available, which users often download over 50 plus apps onto. With so many apps available, there is a chance that you will eventually install apps that do the same thing as apps that are already installed. If so, you might wonder how to change the default app on your device.

How do you set a default app?

When you install a new app that does the same thing as an already installed app, you will not usually be asked to make it your default app for that task. Instead, you should be asked when you first open the new app.

You can usually select between different apps that do the same task and confirm your choice. Take for example your email. If you install a different app than the email app that came installed on your device and open it, you should be asked if you want to make the latest app the default for email instead.

How to change the default app?

Because there are so many apps out there, we seem to follow a pattern where we use an app for a time then switch to another, either because we miss a feature, would like to try another app, or would just like to move back to one we've used before, etc.

Sure, you could just open the app manually, which is what many people do, but this can sometimes be tedious. The other alternative is to change the default app, which can be done by:

  1. Opening the Settings app on your Android device. This can normally be done by opening the app drawer and scrolling to Settings.
  2. Selecting Apps and scrolling to the app that is currently set as the default app.
  3. Tapping on it and scrolling down to Launch by default.
  4. Selecting Clear defaults.
The next step is to select the new app you would like to set as the default, and then open it. You should be asked whether you would like to make this the default app.

If you would like to learn how to get more out of your Android tablet, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

January 22nd, 2014

BCP_Jan20_BIt feels like the number of disasters striking around the world is growing year-on-year, or perhaps they are simply highlighted more in the media. Whatever the reality of disaster risks, many business owners and managers keep an eye on potential problems that will impact their companies, and have implemented some form of business continuity or disaster recovery plan. As 2014 is underway, many are wondering what disaster recovery trends to expect for the year to come.

Certain trends relevant to small to medium size businesses are vital for company leaders to be aware of in 2014:

Recovery will get even faster

When looking into recovery options, almost every company wants a solution that is as fast as possible. Recovery speed often depends largely on bandwidth and the storage method used. Each year, companies are able to access faster bandwidth connections and obtain more affordable, yet faster storage options.

In 2014, this trend is set to continue. Businesses around the world will continue to gain access to faster Internet connections and disaster recovery specialists will likely improve the speed with which they can implement a backup.

Many solutions will also be able to help businesses align or optimize their processes. ln turn, this will enable faster recovery and stronger protection. It's highly likely that with this combination you could see a business up and running again within hours instead of days.

Increased reliance on social media as a communications channel

During a disaster it can often be a challenge to communicate with employees and stakeholders. Traditional communication methods, like the phone, may not be working well, if at all, which make it more difficult for plans to be enacted. One alternative is to use social media to make contact and communicate.

Because most social media platforms are hosted in numerous locations around the world, they are hardly ever down. If you have an Internet connection, you can pretty much guarantee that you will be able to get a message out. Combine this with the fact that almost everyone has a social media account on at least one platform, and this proves to be a great option that allows you to reach people quickly.

We predict that in 2014 companies will realize this in higher numbers and begin to implement social media into their existing plans and even train employees on how to use this platform in an emergency situation where other communication lines are down.

Geographical based backup solutions

There were a number of high-profile disasters in 2013 that affected large areas. Some companies saw their backups and secondary backups wiped out because the location at which they were stored was situated in a disaster zone.

In order to have a truly effective backup solution, many experts are suggesting that multiple backups of data should be made and stored in multiple locations that are as geographically diverse as possible.

There is little doubt that businesses have learnt this lesson from the fate of either themselves or others, and will be implementing or looking for solutions that host backups in different locations more readily. In 2014, we predict that many providers will be marketing multi-location backups as a main feature. What this means for businesses is more secure backup and a higher chance of recovery when faced with disaster.

Growing reliance on managed backup solutions

As systems become increasingly complex they become more challenging for many small business owners to back up and manage at the same time. In 2014, there will likely be an increase in the demand for managed backup services.

These services are managed by an IT partner, who can not only help set up backup and recovery systems, but also support recovery after a disaster. The key here is that they give businesses of all sizes a way to implement a backup and continuity plan properly, at a fraction of the cost as was previously the case. We predict that small to medium businesses will take full advantage of services like this, and providers will begin to focus more on offering this type of service.

If you are looking for a backup solution, why not contact us. We may have something that will work for you. Give us a shout today.

Published with permission from TechAdvisory.org. Source.

January 16th, 2014

WindowsPhone_Jan13_BOne common feature that can be found on nearly every major mobile operating system is the ability to use your voice to interact with your phone. This is a great feature for users who can't interact with their phone, say when they are driving. With the release of Windows Phone 8 came improved voice control, which you may or may not be aware was also carried over to some apps.

If you have a phone running Windows Phone 8, there are apps that support voice commands. This feature is actually built into the OS through the Speech feature.

About Speech

By using the Speech feature on Windows Phone 8, you can use your voice to launch apps, write an SMS, call people and more. You can also tell your phone to open apps and even navigate to a part of the app.

To access the Speech feature on your phone, press and hold the Windows icon at the bottom of your screen and it should pop up. In the window that opens, you should be able to just speak your command. If that doesn't work, press the microphone icon, and you should see a message flash that says Listening…. You can then speak your command.

Some useful Speech voice commands

Here are five useful commands that you may find useful:
  1. "Call 'contact name'" - This will call whatever person you say from your contact list.
  2. "Redial" - This will call the last number you called.
  3. "Text 'contact name'" - This will start a new text message that will be sent to the contact you say. You can then dictate the the message without having to type it.
  4. "Start 'application'" - This will open the application you say.
  5. "Search for 'term'" - This will open your browser and search for the term you say.

How to tell what apps you can interact with using your voice

Not every app available on the Windows Store supports voice commands, and many don't actually tell you the app does support them. Luckily, there is a way to see which apps you can interact with using your voice:
  1. Pressing and holding the Windows icon on your phone until the Speech feature opens.
  2. Saying "What can I say?".
  3. Swiping right to the menu that says apps.
This will present you with a list of apps and pressing on each app will tell you what commands you can use while the app is open.

If you would like to learn more tips and tricks for the Windows Phone, please contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

January 16th, 2014

AndroidPhone_Jan13_BThe smartphone is an amazing device that has revolutionized the way we communicate. However, it's technology that many of us accept and welcome without question, often forgetting that these devices are really just computers that fit in our hands. Like their bigger cousins, phones will eventually freeze or programs won't work properly. While this is rare with most devices, it does happen. If your Android freezes, do you know what to do?

If your Android phone or an app on the phone has frozen, here are two things you can try.

Frozen app? Try to force close it

Oftentimes when people say their phone has stopped working, the phone is running fine, it's an app that isn't working properly or which may have frozen completely. Because this does happen from time-to-time, Android has a built-in way you can force close apps when they stop working. This can be achieved by:
  1. Hitting the home button on your phone to go to the Home Screen (If you are in the app).
  2. Sliding down the notifications menu (slide from the top of your phone's screen) and tapping on the profile icon in the top-right.
  3. Tapping on Settings followed by Apps.
  4. Scrolling to the app that has stopped working and pressing on it.
  5. Pressing Force stop under the app's icon followed by OK.
These steps will close the app and usually keep it closed until you reopen the app again. However, some apps are essential and need to remain open in order for your phone to operate properly. If you are unsure of what an app does, don't force close it.

Did you try turning it off and on again?

There is a long-running gag on the tv show the IT Crowd where the techies in the basement answer every phone call by asking the caller if they have tried turning their computer off and on again.

While this may sound silly, and maybe even a little patronizing, restarting your device could be the solution it needs. In fact, many common errors are usually fixed by simply restarting your device. There are two types of restart you can execute:

  1. If you can still navigate your phone - Press and hold the power button for a second or two and the shutdown window should open. Tap on Power off and wait a few seconds. Your screen should go black and the device will be off. If you have low power, it may be a good idea to plug your phone in and charge it for a few minutes before starting your device up again. This type of shutdown/restart is the best because it allows your device to close all apps and stop all processes before it turns off.
  2. If your phone has frozen - This means you are not able to select apps and pushing the buttons does nothing. Android devices have different force restarts with most requiring you to hold the power button and volume down buttons for up to 10 seconds. Others require you to hold the power button and both of the volume buttons down. When the screen goes black, your device should switch off.
When a device has frozen, many people take the battery out - this should be an absolute last resort, as you could damage your device. If you can't remove the back cover of your device to get to the batter, don't try to remove it. Instead, try a forced restart. If this doesn't work, try plugging your device in and letting it charge for a few minutes before restarting it.

Should the device still not work, the best thing to do is to bring it to a mobile expert like us. We may be able to help you. And, if you are looking to learn more about your Android device, contact us today.

Published with permission from TechAdvisory.org. Source.