Welcome 2010

January 2010
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www.unicomisit.com
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Why you need a company policy on Internet use

When you're running a small business, there's not a lot of time for personnel management. After all, you have clients to meet and projects to complete. So you let employees work independently, unless or until it's evident there are problems. Then you step in.
 
Put the policy in writing
Every company that uses computers — from the
smallest to the largest — should have a written policy on computer and Internet use.
 
I make all employees sign our computing policy on their first day of work. And you should, too. This way, they know that you mean business and that the computers and Internet access lines are intended to further the company's goals. But this isn't to say you won't have problems, even after they sign a computing policy.
 
Get the evidence, secretly
If you suspect that someone is abusing your computer system, what do you do? First, talk to them and send e-mail reminders. Tell employees that they are there to work, not to shop or to tend to their personal business. But that is not always enough. And there's another problem.
 
Let employees know they're being monitored.  If you're seriously concerned about employee surfing, these logging programs can display a warning at boot up that they are present. That way, the employees are on notice and are probably less likely to stray. But they may resent the spying. You might be better off trying to pinpoint individual miscreants, rather than aggravating your entire staff.

What the courts say
Courts have given employers wide discretion in watching what happens on their computers. Rulings have even upheld the reading of e-mail by employers, as long as it is sent on company-owned machines. Be sure that you have a written computer policy in place. If you have any doubts, check with a lawyer.
 
Reprinted from Microsoft.   Click here for full article.  Please consult your attorney for specific details which apply to you.

Check your batteries BEFORE you need them

Uninterrupted Power Supplies or UPSs are designed to protect your equipment against power anomalies from spikes to sags to even power outages.  By way of a battery, the UPS will continue to provide adequate power to the equipment.  This power, however, is limited by the battery capacity and health. 
 
Sizing:  When sizing a UPS, be sure to add extra time just to be sure.  In other words, if you need 15 minutes of run-time to assure an orderly shut-down, look for a UPS that will provide adequate power for at least 20-25 minutes at load.  UPSs are designed to provide temporary power.  If your business requires continuous power, then please consider a generator system.
 
Batteries:  Run-time calculations have no value if the battery has been depleted and is no longer capable of holding a charge.  As a matter of fact, a UPS with a failing battery may even be worse than not having one at all. Batteries weaken over time.  Depending on use and the environment, UPS batteries are expected to last apx. 36 months.  UPS batteries ought to be replaced after 3 years regardless of use. Load, run-time and charge level inspections should be included as part of the quarterly maintenance routines.
 
UNICOM features APC UPSs.

WHAM!  1...2...3...4...5...6...

How quickly can your business get back on its feet should something unexpected happen?  The technology landscape is changing.  It has always been about power, capacity, speed and capability.  Now businesses are giving lots of attention to resiliency.   There are so many things to consider when talking about resiliency.  This article is intended to skim the highlights for consideration.
 
Data:  Your most valuable asset yet taken for granted by most.  Be sure your data is backed up and can be restored fully, properly and within the demanded time frame.  When was your last test data restore?
 
Your data is YOUR data.  What if it were to get out to your competitors?  Would you offer your client list to the internet?  Of course not.   We've seen more security around an office supply cabinet than corporate data.  Sad thing is you know when pencils are missing.   Secure your data, encrypt your data, lock up your data and save your business.
 
The Gate to the castle:  Cyber Crime is increasing exponentially year and year.  Do you think you're not a target?  Think again,.  Everyone is a potential target and YOUR information (data) is valuable.  Not only is your data at risk,  your ability to service your clients can be affected by a simple attack.  How current is your firewall?   Have you reviewed the access list lately?
 
Servers:  Servers will crash and they usually don't warn you.  Is your manufacturer warranty current? Your server most likely stores data which should have been backed up. Is there a plan to restore the functionality of a server? Is the plan adequate?  Does it meet your business needs today? 
 
Utilities: We all know how important electricity is to our lives, in general, and technology.  Have you considered the impact to your business if water, gas, waste removal, heating, air conditioning or sewer services were not available?
 
Documentation:  In most cases, your CDs, license certificates, software, warranty information, etc. are irreplaceable physical possessions.  These are the building blocks of your system.   Is your documentation in order and can be easily sorted out when needed? Are you hanging onto old documentation which could lead to confusion?
 
All it takes are simple discussions with your department managers to lay down a recovery plan.  The simpler the better and it will give your business the edge it needs to stay ahead of the competition.
 


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