Things We Do Better
What makes us different than other IT companies?
Unicom challenges you to find another company in the New York Metro area that can make these promises.
Total Project Management (The IT Lifecycle) - We make it easy to do business with and take care of everything from A-Z, including pre-sales consulting, needs analysis, assessments, product procurement, installation, post sales service, extended warranties, quarterly business reviews and recycling. So unlike a builder that has familiarity with some tools and procedures, Unicom offers leading edge technology solutions. That is what makes us different. Everyone is doing basic LAN and IT support. Unicom goes beyond that, with Email archive solutions, Proactive Managed Services, 24 x7 System monitoring, remote backup, Disaster Recovery Planning, Video Solutions, Security Camera Systems, VoIP telephone systems and more. We are the leaders on technology solutions that drive your business forward.
Locally owned and operated since 1991 - We were right here when the IBM PC and XT were introduced. While our competitors come and go, get acquired by faceless national companies or just fade away, Unicom is still right here where you need us - locally owned and operated for over 20 years! NOBODY has been doing EVERYTHING we do, as WELL as we have, for as LONG as we have.
Unicom has the experience, connections and the local accessibility that allows us to become the kind of reachable partner that can create real competitive advantages for your business. In our case, we live, work and invest here. Because of our unique alliances and partnerships, we often have access to a better array of solutions than most of our competitors. In technology support, it's good to work with a team of specialists who have the connections to get results. Unicom plays an active part in the community, participating in many local chamber activities and events. You can't get more direct than face-to-face with Unicom.
Complete Internal Integration - All our departments and divisions work together, coordinating a wide range of applications into a single seamless solution. We have time-tested internal procedures. We know what works and are always fine-tuning ourselves, because Unicom Solutions Group has made it a priority to maintain technical excellence. Investments in personnel, equipment, tools and resources over the years have had as their first objective the increased ability to better service our growing customer base. As technology in the fields we service has changed, we have changed too. What has not changed is our basic philosophy of providing the very best service, of meeting even the toughest delivery schedules and exceeding our customers' expectations.
Easy to do business with!
- Where you need us - Onsite service. Depot repair. Remote IT management.
- When you needs us - 7×24 help desk. Emergency service. Proactive IT support.
- Visa/Mastercard/AMEX accepted. Net 30 days open account. Financing and leasing plans.
- Serving New Jersey Metro area including Manhattan.
- We offer a 100% Service Guarantee
Qualified, experienced and innovative - Yeah, yeah we know. Our DR plan...yeah, we actually have one. At Unicom, we're committed to providing tailor-made IT solutions based on best-of-breed technology trends and industry best practices. Our team of experts holds numerous certifications with world leaders in technology and can work with you to design, implement and manage an IT solution that will increase your security, protect your business data and allow your business to achieve greater success.
Our interests are YOURs - Protecting your business and your sensitive information is more essential than ever. That's why at Unicom, we are dedicated to ensuring your business stays safe, with comprehensive security measures designed to safeguard all you've worked for. We've implemented the following:
- Auth Anvil (secure, measured and controlled access)
- Screened Technicians (security & background checks, drug tested)
- Full Documentation (we never finish a project without the blueprints of the job)
We encourage you to do your research. You'll discover that each company offers excellent technicians, emergency response and top-rated undisputed customer service. Then why is Unicom best for you? Simple. We have the people, the process, the resources, best practices, documentation and the right culture to foster a true partnership.
If you're ready to say goodbye to unreliable IT support for good,
give us a call today! We look forward to speaking with you.